On Sunday 6 September, FGW will replace its Off-Peak ticket with a new Super Off-Peak fare at the same price but with much tighter time restrictions. A 20% more expensive Off-Peak fare will be introduced to cover times excluded by the new Super Off-Peak rules. Off-Peak single journeys and a small number of peak journeys will become cheaper but car-parking charges will go up by 25% and Advance tickets bought at the ticket office will go up by 11%.
Ashwin Kumar, Passenger Focus director, said: “This adds even more complexity to an already complicated system. Passengers who have to travel at these times will find it hard to believe they are being asked to pay such increases when inflation is so low. This comes on top of First Great Western increasing their car-parking charges by 25%.
“The reduction in Off-Peak single fares at least allows passengers to mix and match different ticket types in one return journey. But passengers shouldn’t have to wade through a forest of complexity to get the best deal. Families with children wanting a day out in London will be particularly hard hit as the new Super Off-Peak ticket doesn’t allow a return from London between 3 and 7pm.